Neobanks disrupt the financial technology sector with digital banking solutions made for modern consumers. These virtual banks give customers easy access to banking services via mobile apps and online platforms. They operate fully online, frequently without any physical branches. 

Neobanks offer reduced fees, an improved user experience, and quicker transactions. However, they face challenges in preventing fraud. Neobanks are vulnerable to fraudulent activities that jeopardize their integrity and client security. They are digital organizations handling sensitive financial data.

This article explores five fraud types posing risks to neobanks and strategies to mitigate them.


Types of Fraud that Threaten Neobanks

Here are the 5 types of fraud that threaten Neo banks:

1. Account Takeover Fraud

A fraudster using a customer's login accesses the bank account without permission. This is account takeover fraud. Once inside, the fraudster can conduct financial transfers, identity theft, and unauthorized transactions. Account takeover fraud is common in the digital sphere. Hackers trick people into revealing login credentials using malware, phishing, and social engineering.

Neobanks must use advanced security to protect accounts. They should implement strong authentication to prevent fraud. Real-time monitoring, device fingerprinting, biometrics, and multi-factor authentication are examples. Neobanks should also inform its clientele on the significance of cybersecurity best practices, which include making secure passwords, staying away from dubious links and attachments, and keeping antivirus and software updates on a regular basis.

2. Identity Theft

A scammer commits identity theft by using a person's personal information to impersonate them. This information includes name, address, Social Security number, or financial details. Identity thieves target neobanks for their clients' private data and online convenience. An identity thief can use a victim's account to apply for credit cards or loans. They may also open additional accounts and carry out fraudulent activities. This can lead to financial loss and damage the victim's credit history.

Neobanks must enforce strict identity verification policies during account onboarding to prevent identity theft. Verify the account opener's identity using biometric authentication. Run background checks and confirm the validity of the identity document. Neobanks should also make significant investments in machine learning algorithms and strong anti-fraud technologies in order to immediately identify and stop suspicious activity.

3. Phishing Scams:

Phishing scams trick victims with fake emails or websites to get credit card numbers or passwords. Criminals use this type of cybercrime to appear trustworthy. Because digital banking communications are seen as credible and provide the possibility of financial benefit, phishing schemes frequently target Neobank users. Phishing attacks can lead to account takeovers, identity theft, and unauthorized access to financial information. Customers and neobanks face serious risks from these attacks.

Neobanks must inform clients about phishing indicators. They should provide instructions on spotting and avoiding phishing to combat fraud. Hold security training sessions frequently. Send notifications about phishing dangers. Use DMARC, DKIM, and SPF for email authentication. This confirms the sender's domain legitimacy. Neobanks should provide ways to contact the security team for support. They should encourage clients to report phishing attempts promptly.

4. Card Not Present (CNP) Fraud:

CNP fraud occurs when a criminal makes unauthorized online or phone purchases without the card. They do this by using stolen payment card information. Because they don't have physical card verification methods and because online transactions are so common, neobanks are especially susceptible to CNP fraud. Fraudsters obtain card information from data breaches, skimming devices, and intercepted channels. They use the information for fraudulent purchases or fund transfers. This costs customers and Neobanks money.

Neobanks need robust fraud detection and prevention measures. This includes transaction monitoring, anomaly detection, and behavioral analytics. These steps lessen the risk of CNP fraud. Neobanks monitor transactions and behavior to flag suspicious activity for investigation. Neobanks should use tokenization and encryption to protect card data during transmission and storage. This helps reduce data breach risks.

5. Synthetic Identity Fraud

Fraudsters use "synthetic identity fraud" to get credit or open bank accounts. They combine actual and fake information like addresses, dates of birth, and Social Security numbers. Synthetic identity fraudsters target Neobanks more due to online account openings without physical verification. Neobanks rely on digital channels. Applying for loans or credit cards with a fake identity can result in fraudulent transactions. This can also create a credit history for additional illegal activities.

Neobanks must improve their identity verification procedures and use sophisticated fraud detection algorithms to spot questionable account applications and transactions in order to prevent synthetic identity fraud. Carry out strict identity verification procedures. Work with partners and regulators to exchange information and reduce risks. Use data analytics and machine learning to detect fraudulent patterns. Neobanks must inform clients about risks of synthetic identity theft. They should provide advice on protecting financial and personal data.


Bottom Line 

Neobanks must contend with many fraud risks in the digital era. Phishing schemes, synthetic identity fraud, account takeover, and identity theft are some examples. Neobanks need a multi-layered fraud prevention strategy. 

This strategy should include strong authentication, cutting-edge security, and proactive monitoring. The goal is to protect clients and platform integrity. Neobanks can reduce fraudulent risks and boost trust by investing in fraud prevention techniques. They can also promote a security-aware culture to enhance trust.

If you want to learn how to safeguard your Neobanks and best practices to employ against fraud, visit Youverify product page for details.