PSIRA Verification: FAQs On PSIRA 

 

Here are some Frequently Asked Questions, FAQs On PSIRA (Private Security Industry Regulation Act). 

We have compiled these FAQs on PSIRA and provided straightforward answers to them.

 

1. How long does it take for a PSiRA application to be approved?

12 working days. Clients are advised that the 12-day waiting period does not include weekends or public holidays.

 

2. Where can I go collect my Psira certificate?

When you go to collect your first time at a PSiRA branch (other than the head office), make sure to bring along your ID book.

 

3. How can I obtain the PSiRA individual registration form without going to a Psira branch?

You can simply go on to the Psira website at www.psira.co.za , go to publications, scroll down to downloads, choose the option for the registration form and select the one you require.

  • Navigate to the Psira website (www.psira.co.za)
  • Find the Publications tab
  • Scroll down to Downloads
  • Select the registration form option, and pick the form you need.
     

4. How would I know when my Psira application has been approved?

To check the status of your application, you can contact our customer care line on 086 133 3850 with your ID number ready.

Or

  • Access our online verification by Visiting www.psira.co.za
  • Click on the far right of the homepage
  • Enter your ID number
  • Click "I'm human," 
  • Click "Submit.

 

5. Is it Possible that you can post my PSIRA certificate?

No, It is not possible to print the PSIRA certificate out without the owner's fingerprint; therefore, you must come to our offices in person for assistance.

Read Also: How to Fix ‘Identity Verification Failed’ SASSA SRD Status

6. Can someone renew my individual certificate on my behalf?

No, you have to visit one of our offices, except the head office, with all the necessary documents to verify your fingerprint and obtain your individual PSIRA certificate

Your employer, with your consent, can renew your certificate if you are employed.

7. After how long does the individual/Business certificate expire?

  • Individual certificate expires after 24 months.
  • Business certificates expire after every 12 months.

 

8. What are the requirements to renew a business PSIRA certificate?

  • Application letter from business (printed on business letterhead)
  • Annual fees paid in full or signed acknowledgement of debt.

Secondary requirements :

  • Tax clearance certificate
  • Registration with COID (if the business has employees).

 

9. What are the requirements to renew your individual PSIRA certificate?

  • Duly completed application form (Renewal of individual certificate form)
  • Authenticated copy of the first page of ID document
  • Original PSiRA certificate (affidavit if lost/misplaced).
  • Payment of prescribed amounts (Certificate R40 First renewal / R20 Second renewal /R90 Re-issue and upgrade, ID Card R60 First issue / R90 Re-issue and upgrade.

 

10. I have checked my individual registration status and it says withdrawn, what does that mean?

If you have a criminal record or have not paid your annual fees, your application may be withdrawn. Please contact our Customer Care line at 086 133 3850 to confirm this.

 

11. How to carry out PSIRA check with ID?

In order to carry out PSIRA check with ID, in other words, the PSIRA registration of a security service provider using your ID , do well to follow these steps:

 

1. Collect Information

Acquire the ID number of the individual or business you need to verify. You can also check their PSIRA. This ID serves as a unique identifier connected to their PSIRA registration.

2.  Go to the PSIRA Website

Navigate to the official Private Security Industry Regulatory Authority website at www.psira.co.za.

3. Find the Verification Section

Look for the part of the website that says verification services, which may be labelled “PSIRA Verification” or “Check Registration Status.”

4. Input Your ID Number

Input the security service provider’s ID number into the specified field on the verification page.

5. Start the PSIRA Verification

After entering the ID, click on the “Verify” or “Search” button to begin the verification process.

6. Review Verification Results After PSIRA Check with ID

The system will display the registration status of the security service provider linked to the entered ID number. 

The results will show if the individual or business is registered with PSIRA and if their registration is current.

Keep in mind that the accuracy of the verification depends on the information entered. 

If the ID number is incorrect or misspelt, the results may not accurately reflect the provider’s registration status. Therefore, double-check the ID number before starting the verification process.

 

12. PSIRA Grades Check with ID Number: How to Check my Grades on PSIRA in a Simple Way

Checking your PSIRA grade status is simple—all you need is your ID number. There are two convenient ways to check your PSIRA grades online:

1. By Phone: Call the PSIRA customer care line at 086 133 3850 to inquire about your status. The representative will ask for your ID number, reference number, or other relevant information. Once verified, they’ll inform you if your application has been approved.

2. Online: Another way to check your PSIRA grades is to follow the steps below:

i. Visit the official PSIRA website at psiraverification.co.za 

ii. Go to the Online Verification section. 

iii. Enter your ID number, complete the verification steps

iv. Click “Submit” to view your status directly on the site.

These 2 ways are the only way to check your PSIRA grades using ID number.

 

13. How to do PSIRA Verification Login with OTP: PSIRA Verification OTP

Step 1: Visit the home page https://digitalservices.psira.co.za/login

Step 2: Input your username and password

Step 3: Click on Login

In case you forget your password, you can click on forget password

You can also login with OTP to your PSIRA

Step 1: Input your phone number

Step 2: Click on Send OTP

Step 3: you will receive an OTP code through an SMS

Step 4: Input the OTP code to access the portal

 

 

Suggested Read: 

How to do PSIRA Online Verification Process, How to Fix Identity Verification Failed SASSA SRD Status, How to do PSIRA online booking, and How to do PSIRA Business Verification Online.

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